Privacy Policy

Information We Collect

When you place an order or contact us, we may collect information such as your full name, email address, phone number or WhatsApp number, shipping address, billing details, order details, payment status, and communication shared with us through WhatsApp, email, or website forms.

We collect this information only to process your order, communicate with you, deliver your product, and provide customer support.

How We Use Your Information

We may use your information to confirm and process your order, create and dispatch your handmade product, share product photos or videos with you before dispatch, contact you regarding order approval, shipping or delivery updates, provide customer support, process payments securely, and improve our website and customer experience.

We do not sell, rent, or trade your personal information to any third party.

Payments

All online payments on our website are processed through secure third-party payment gateways.

We do not store your complete card details, UPI PIN, net banking password, or sensitive payment information on our website. Payment information is processed securely by the payment gateway provider.

Sharing of Information

We may share limited information only when required to complete your order or provide our services. This may include sharing your name, phone number, address, and order details with courier partners, payment gateway providers, website service providers, or customer support tools.

Your information is shared only for order processing, delivery, payment, or support-related purposes.

WhatsApp Communication

As part of our handmade product process, we may contact you on WhatsApp to share product photos or videos before dispatch, confirm order details, and provide delivery updates.

By placing an order with Dcor and More, you agree to receive order-related communication from us on WhatsApp, phone, email, or SMS.

Cookies and Website Usage

Our website may use cookies or similar technologies to improve your browsing experience, understand website performance, and provide a smoother shopping experience.

You can choose to disable cookies through your browser settings, but some parts of the website may not function properly without them.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no method of online transmission or storage is completely secure. While we try our best to protect your information, we cannot guarantee absolute security.

Data Retention

We may retain your information for as long as necessary to process orders, provide customer support, maintain business records, comply with legal requirements, resolve disputes, and improve our services.

Third-Party Links

Our website may contain links to third-party websites, payment gateways, or platforms. We are not responsible for the privacy practices, content, or security of third-party websites.

We recommend that you read the privacy policies of those websites before sharing any personal information.

Children’s Privacy

Our website and products are intended for general customers and are not directed specifically toward children. We do not knowingly collect personal information from children without parental or guardian consent.

Your Rights

You may contact us to request access, correction, or deletion of your personal information, subject to applicable legal and business requirements.

For any privacy-related request, please contact us using the details given below.

Updates to This Privacy Policy

Dcor and More may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

We request customers to review this page periodically to stay informed about how we protect their information.